We understand that travel plans can change. Our goal is to keep our cancellation policy clear, fair, and easy to understand for every guest.
By booking one of our homes, you agree to the cancellation terms below.
Unless different terms are shown on your booking confirmation, the following cancellation policy applies:
If you book through a third-party platform, such as Airbnb, Vrbo, Lodgify, or another booking website, the cancellation terms shown on that platform apply to your reservation.
In the event of a difference between this page and your confirmed booking details, the cancellation terms listed on your booking confirmation will apply.
Date changes may be possible depending on availability and how close the request is to check-in. We will do our best to help, but date changes are not guaranteed.
If a date change is approved, pricing may vary based on season, length of stay, holidays, weekends, or property availability.
Our homes are located in seasonal destinations where snow, storms, road conditions, and travel delays can happen.
Cancellations due to weather, travel delays, road conditions, flight changes, or personal scheduling conflicts are subject to the standard cancellation policy unless otherwise required by the booking platform or applicable law.
We strongly recommend travel insurance, especially for winter stays, holiday stays, and longer trips.
We review emergency situations on a case-by-case basis. While refunds are not guaranteed outside the stated cancellation window, please contact us as soon as possible if something serious affects your trip.
In the rare event that we must cancel a reservation due to property damage, safety concerns, emergency repairs, or circumstances outside our control, we will notify you as soon as possible.
If this happens, we will either help you find an available alternative if possible or issue a refund for the affected stay.
Approved refunds will be processed through the original payment method or booking platform. Refund timing depends on the payment provider, bank, or booking platform used.
When a cancellation qualifies for a refund, cleaning fees and applicable taxes may be refunded according to the terms of your booking platform and payment provider.
Processing fees, service fees, or platform fees may be non-refundable depending on where the booking was made.
For cancellation questions or date-change requests, please contact us as soon as possible:
Berkshire Stream LLC
Email: office@berkshirestream.co
Phone: [Insert Phone Number]
Looking for an intimate, beautiful setting for a small wedding or celebration? Several of our Berkshire Stream homes can be booked as a private venue for gatherings of up to 50 guests.
Exclusive use of the home and grounds for your event, spacious living areas, decks, fire pits, and stunning mountain and countryside backdrops for your photos.
Events are booked as an add-on to your stay, with a venue fee of $2,000-$2,500 in addition to the nightly rate. This covers the additional use, setup flexibility, and care required for hosting.
Tell us your dates, guest count, and what you have in mind, and we'll put together the details. Reach out through our contact details and we'll respond quickly.
Final event pricing and terms confirmed per property and date.