Welcome to our family-owned vacation homes in Berkshire County, Massachusetts and Dover, Vermont. These Terms & Conditions explain how bookings, stays, payments, guest responsibilities, and use of this website are handled.
By booking a stay, using this website, or communicating with us about a reservation, you agree to the terms below.
Our homes are privately owned and personally managed by Berkshire Stream. We are a small, family-run operation, and every property is cared for directly by us. We do our best to make every stay comfortable, clean, safe, and welcoming for families and friends.
A reservation is confirmed once the required payment has been made and you receive booking confirmation. Guests are responsible for reviewing the property details, dates, guest count, house rules, cancellation policy, and total booking cost before confirming.
The person making the reservation must be at least 25 years old and must be present during the stay unless otherwise approved in writing.
Payment terms, deposits, taxes, cleaning fees, and any additional charges will be shown at the time of booking. All payments must be completed by the required due dates to keep the reservation active.
Failure to complete payment on time may result in cancellation of the booking.
Only the guests included in the reservation may stay at the property. Maximum occupancy limits must be followed at all times. Additional overnight guests are not permitted unless approved in advance.
Check-in and check-out times will be provided before arrival.
Guests are expected to check out on time so the home can be cleaned and prepared for the next stay. Late check-out may result in additional fees unless approved in advance.
Guests agree to respect the home, the neighborhood, and all posted house rules. This includes, but is not limited to:
Violation of house rules may result in additional charges, cancellation of the stay, or removal from the property without refund.
Pets are only allowed when clearly approved for the specific property and reservation. If pets are permitted, guests must follow all pet rules and are responsible for any damage, extra cleaning, or disturbance caused by pets.
Unauthorized pets may result in additional fees or cancellation of the stay.
Guests are responsible for leaving the home in respectful condition. Normal use is expected, but damage, missing items, excessive mess, or rule violations may result in additional charges.
Please report damage or issues immediately. We understand that accidents can happen, and early communication helps us resolve things fairly.
We work hard to make sure every home is ready before check-in. If something needs attention during your stay, please contact us right away.
In rare cases, we may need to access the property for urgent maintenance, safety concerns, or necessary repairs. We will make reasonable efforts to notify guests before entering unless there is an emergency.
Our homes are located in mountain and seasonal destinations where weather, road conditions, power outages, snow, ice, wildlife, and other local conditions may occur.
Guests are responsible for planning travel accordingly. We are not responsible for travel delays, weather disruptions, road closures, or conditions outside our control.
Cancellation terms are explained in our Cancellation Policy and may also appear during the booking process. By booking, you agree to the cancellation terms attached to your reservation.
Guests are responsible for their own belongings during the stay. We are not responsible for lost, stolen, or damaged personal items. If something is left behind, we will do our best to help locate and return it, but shipping costs may apply.
We try to keep all property descriptions, photos, pricing, availability, and website content accurate and up to date. However, details may change from time to time. If there is a difference between website content and your confirmed reservation details, the confirmed booking information will apply.
Guests agree to use the property responsibly and at their own risk. We are not liable for injuries, accidents, loss, delays, weather-related issues, or damages caused by guest actions, misuse of the property, or circumstances outside our control.
We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last updated” date.
For questions about these Terms & Conditions, please contact us:
Berkshire Stream LLC
Email: Berkshirestream.co
Phone: [Insert Phone Number]
Looking for an intimate, beautiful setting for a small wedding or celebration? Several of our Berkshire Stream homes can be booked as a private venue for gatherings of up to 50 guests.
Exclusive use of the home and grounds for your event, spacious living areas, decks, fire pits, and stunning mountain and countryside backdrops for your photos.
Events are booked as an add-on to your stay, with a venue fee of $2,000-$2,500 in addition to the nightly rate. This covers the additional use, setup flexibility, and care required for hosting.
Tell us your dates, guest count, and what you have in mind, and we'll put together the details. Reach out through our contact details and we'll respond quickly.
Final event pricing and terms confirmed per property and date.